REFUNDS & RETURNS POLICY

Order Cancellation

Orders can be canceled until they are shipped. If your order has been paid for and you need to make changes or cancel it, please contact us within 12 hours. Once the shipping process has started, the order cannot be canceled.

Refunds

We prioritize your satisfaction and want you to shop with confidence. That’s why we offer the following guarantees:

• Full refund if you don’t receive your order within the promised time frame.
• Full refund if the item is not as described or arrives damaged.
• Partial refund or exchange for any dissatisfaction due to minor issues or if the item does not meet your expectations.

Conditions for Refunds

Refund requests must meet the following conditions:

• Items must be returned in their original condition, unused, and with original packaging.
• You must contact us within 10 business days of receiving your order to initiate a refund.
• Shipping fees for returns are the customer’s responsibility unless the item is damaged or incorrect.
• Refund requests must be submitted via our Contact Us page or email at [email protected].

Refunds will be processed within 14 days of receiving the returned item.

Returns

We offer a 30-day return policy for all items. If you are not satisfied with your purchase, please contact us to arrange a return. Returns must meet the following requirements:

• The item must be unused and in its original condition.
• The return must be initiated within 30 days of the delivery date.
• Items must be shipped back at the customer’s expense unless the item was received damaged or defective.

Please do not send the product back without prior authorization.

Contact Information

If you have any questions about our refunds and returns policy, please reach out to us via our Contact Us page or email at [email protected]. We are always happy to assist!