FREQUENTLY ASKED QUESTIONS

How do I search for bags on your website?

To find the perfect bag, enter the type, brand, or style into the Search Bar located at the top of any page. You can use specific keywords to narrow down your search results. Click on any product image or name for more details.

What payment methods are accepted?

We accept PayPal and major credit cards. Choose your preferred payment method at checkout for a quick and secure transaction.

How are shipping costs calculated?

Shipping costs are $2 per item. Enjoy free shipping on orders over $79! Please note that we currently only deliver within the United States.

What is your return policy?

You can return any unused products within 30 days of receipt for a full refund. Products must be in their original condition with all tags attached. To initiate a return, please contact our customer service team.

What is Buyer Protection?

Buyer Protection is a set of guarantees that ensures you can shop with confidence at our store.

You are protected when:

  • The item you ordered did not arrive within the time frame specified.
  • The item you received was not as described on our website.
  • The item you purchased was confirmed genuine but turned out to be counterfeit.